Markwell Help
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What is Markwell?
Markwell is a treatment recovery workflow for dental practices.
What is the Markwell treatment recovery workflow?
Markwell organizes treatment recovery around a clear path: Import, Review, Contact, Follow-Up, Booked and Completed.
What should my team do in Markwell each week?
At the start of each week, import the previous week’s newly presented treatment, then give every actionable opportunity a destination.
What should my team do in Markwell each day?
Each day, open Follow-Ups and work what’s Overdue and Due Today.
Browse by topic
Getting Started
What Markwell is, and how a typical week and day work.
12 articles
Importing Treatment Plans
Bringing your treatment-plan export into Markwell.
15 articles
Weekly Review & Treatment Plans
Working each weekly report in Treatment Plans, and correcting starting statuses in Import Review.
15 articles
Contacting Patients & Log Action
Recording contacts, results and next steps.
14 articles
Follow-Ups
Your daily work: Overdue and Due Today.
17 articles
Booked & Completed Treatment
What happens once treatment is booked or completed.
8 articles
Long-Term Hold
Deliberately paused treatment, kept for later review.
10 articles
History, Archive & Searching
Finding treatment and its history.
9 articles
Reports & Markwell-Tracked Recovery
Understanding booked, completed and recovery reporting.
11 articles
Users, Permissions & Team Workflow
What Team and Owner / Admin users can do.
10 articles
PMS & Data
Practice-management systems and your treatment data.
8 articles
Troubleshooting
Answers for when something isn’t where you expect.
10 articles
Still stuck?
Tell us what you were trying to do, and where it went wrong.
Contact Markwell Support